Privacy policy

Tixruli Minanqari Privacy Policy

Data Controller:
Tihruli Minanqari OÜ, Paepargi 50/1-4, Tallinn 114117. Registration Code: 16981980.

Data Protection
Personal data refers to information that Tixruli Minanqari collects for providing services, identifying individuals, contacting them for service provision or resolving issues.

Tixruli Minanqari is committed to protecting the personal data of its clients and users, as well as their privacy. Our online activities comply with the applicable regulations and legal requirements of the European Union, as well as the laws of the Republic of Estonia, including the General Data Protection Regulation (GDPR) (EU) 2016/679. We implement all necessary measures (including administrative, technical, and physical) to protect the collected personal data. Only authorized personnel have access to modify and process data.

For the transfers, our company necessary to use the personal data for the execution of payments to authorized processor Maksekeskus AS.

Security
All personal data acquired during the visit to the Tixruli Minanqari website and purchases made through the account interface is considered confidential. We use encrypted channels for data exchange with banks to ensure the security of personal data and customer banking details.

Tixruli Minanqari employs comprehensive security measures (including physical, IT, and organizational) to protect processed personal data. Access to personal data is restricted to authorized individuals only, and all customer data is treated as confidential.

1. What Data is Collected?
We collect the following types of data:

  • Information you provide as a registered customer or website user (e.g., name, surname, personal identification number, email address, postal address, purchase history).
  • Information you provide in relation to orders for goods/services and communications sent via email.
  • Other information you provide to Tixruli Minanqari.

When visiting the Tixruli Minanqari website, we collect the following non-personal data:

  • Information about your visit to the website (e.g., IP address, geographical location, browser type and version, operating system, referral source, visit duration, page views, site navigation, visit time and date, and other statistics). Additionally, we may use third-party services like Google Analytics, Hotjar, and Facebook Pixel to collect, track, and analyze interactions between you and us, including information about the products and services purchased from us.

We collect data on website visits and activity to improve the functionality of the sites and enhance visitor experience.

For processing data related to legal entities, we collect the following information:

  • Company name, registration number, VAT registration number, address, email addresses for contact and invoicing, names of contact persons representing the company, and their email addresses and phone numbers.

2. How is Personal Data Used?
Tixruli Minanqari may use your personal data for the following purposes:

  • To fulfill purchase agreements.
  • To manage the online store and tailor it to your needs.
  • To ensure you have access to and can use the online store’s services.
  • To deliver purchased goods by providing your delivery address to logistics partners.
  • To send messages, process invoices, and handle payments.
  • To send desired messages via email.
  • To address any queries, feedback, or complaints related to our products.
  • To regularly send you emails about new products, special offers, or other information that might interest you, using the email address you provided.
  • To use your personal data to contact you and seek permission to use/publish your purchase history in our marketing or sales materials.

3. How Long is Data Retained?
Personal data of registered Tixruli Minanqari customers is retained indefinitely. Non-personal technical data collected from the website is also retained indefinitely.

Personal data related to personalized requests and/or transactions is stored for up to 7 years from the last interaction, based on the accounting law’s requirement for transaction evidence.

Interaction includes, for example, responding to direct marketing by viewing or clicking a link.

4. Who Can Data Be Shared With?
Tixruli Minanqari is the data controller for personal data. Personal data processed by Tixruli Minanqari can be shared without the individual's consent only with entities or persons who have legal authority (e.g., courts or pre-trial authorities) and a justified need.

Personal data processed during purchases at Tixruli Minanqari is considered confidential, and the right to process, publish, or share such data rests solely with the data owner (the customer). Tixruli Minanqari may provide technical assistance in data processing as requested by the customer, but this does not alter the ownership or responsibility for the data.

If a customer enrolled in the loyalty program has given appropriate consent, Tixruli Minanqari may share the customer’s email address with cooperation partners to improve service. Each customer has the right to withdraw their consent at any time.

5. What Rights Do Individuals Have Regarding Their Data?
You have the following rights:

  • To access your data.
  • To correct or amend your data.
  • To request cessation of data processing.

Registered customers can view, modify, or correct their personal data through the account management interface of the online store. If data cannot be modified or accessed via the website, a request should be submitted in a manner that allows identification of the individual for data access or correction. We aim to make the requested changes or provide access within 7 working days.

Regular customers registered at Tixruli Minanqari stores have the right to view, modify, or correct their personal data at the stores or by sending a request to the email address TMwearpersonal@gmail.com.

To opt-out of direct marketing offers, you can do so immediately using the link provided at the end of each promotional email. Changes take effect immediately.

If there is no legal basis for further processing, publication, or access to data, you can request cessation of use or deletion of data, stopping publication, or access. Such requests should be made in a manner that allows identification of the individual.

You have the right to request the cessation of processing, correction, deletion, or closure of your personal data at any time. Tixruli Minanqari will carry out such operations no later than three working days from receipt of the written request. If you believe your rights have been violated during data processing, you may file a complaint with Tixruli Minanqari, the Data Protection Inspectorate, or a court.

6. Privacy Policy Terms and Changes
By using the Tixruli Minanqari website, you acknowledge that you have read and agree to these principles and terms. We reserve the right to modify the privacy policy terms as necessary, informing all relevant parties.

For any questions or issues regarding the privacy policy and data processing, please contact us at TMwearpersonal@gmail.com.